We provide a warranty for all jewelry acquired through our website, ensuring a guarantee for a period of 60 days or 2 months from the date of purchase. The warranty is applicable only to items bought directly from our website and is not valid for purchases made through third-party platforms. The warranty excludes coverage for:

• Damage, whether accidental or otherwise, not resulting from faulty materials or production.
• Damage caused by normal wear and tear, including scratches.
• Water damage to products not explicitly designated as water-resistant.
• Lost or stolen items.

If you observe any damage covered by this warranty, please reach out to our Customer Care Team at info@untamedchi.com for assistance. Ensure to provide your order number and a clear image of the damaged item to expedite the processing of your request.

 It's essential to be aware that the return of the item to us is required before dispatching a replacement.