We Offer Free Returns Within 14 Days of Your Purchase!

All pieces must be returned in a new and unworn condition and in their original, undamaged packaging (tags, box, and pouch included). Refunds, store credit, and size exchanges are not applicable to individual items within a set; the entire set must be returned as a whole.

To initiate a return, please email us at info@untamedchi.com to find out how to proceed with your return.

Exchange

We don't operate a structured exchange program. If you wish to swap an item for a different color or size, we handle it as a return. Afterward, you can make a new purchase on our website for the item you desire to receive in exchange.

To initiate a return, kindly follow the steps outlined above.

**Kindly be aware that the expenses associated with shipping and package protection are not eligible for refunds. These return shipping fees are deducted from the refund amount. The return window starts from the day the shipment is delivered/picked up.